At Vijay Jewellers, all sales are final. We do not offer any refunds, returns, or exchanges once an order has been placed and delivered.

No Returns or Refunds
Due to the nature of our jewellery products, we do not accept returns or provide refunds under any circumstances.

Damaged or Incorrect Items
In the rare case that you receive a damaged, defective, or incorrect product, please contact us within 24–48 hours of delivery, Our team will review the issue and provide an appropriate resolution if applicable.

Order Cancellation
Orders can only be cancelled before they are shipped. Once the order has been dispatched, it cannot be cancelled.

Payments
All payments made through Razorpay or other payment methods are non-refundable.

Contact Us
If you have any concerns regarding your order, please reach out to us through our Contact Us page. Our team will be happy to assist you.