Shipping Policy – Vijay Jewellers

At Vijay Jewellers, we take great care to ensure that your precious jewellery reaches you safely and on time.

Shipping Method

We use trusted third-party delivery/courier services to ship all our orders. Each package is handled with utmost care and securely packed to avoid any damage during transit.

Shipping Locations

We currently ship across India.
(If you plan to ship internationally later, this section can be updated.)

Order Processing Time

  • Orders are usually processed within 1–3 business days after confirmation.

  • Custom or made-to-order jewellery may require additional processing time, which will be communicated to you in advance.

Estimated Delivery Time

  • Delivery typically takes 3–7 business days, depending on your location and courier partner.

  • Remote or rural areas may take slightly longer.

Shipping Charges

  • Shipping charges (if any) will be clearly displayed at checkout before you complete your purchase.

  • Any ongoing free shipping offers will be mentioned on the website or product page.

Order Tracking

Once your order is shipped:

  • You will receive a tracking number via SMS or email.

  • You can use this tracking number to monitor your shipment until delivery.

Safe & Secure Packaging

All jewellery is packed in tamper-proof and secure packaging to ensure safety and authenticity upon delivery.

Delays & Unforeseen Circumstances

While we strive to deliver on time, delays may occur due to:

  • Courier partner issues

  • Weather conditions

  • Festivals, strikes, or unforeseen events

Vijay Jewellers is not responsible for delays caused by the delivery service, but we will assist you in tracking your order.

Incorrect Address / Failed Delivery

  • Please ensure your shipping address and contact details are correct.

  • If an order is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.

Contact Us

For any shipping-related questions or assistance, please contact us through our Contact Us page or customer support channel.