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At Vijay Jewellers, we take great care to ensure that your precious jewellery reaches you safely and on time.
We use trusted third-party delivery/courier services to ship all our orders. Each package is handled with utmost care and securely packed to avoid any damage during transit.
We currently ship across India.
(If you plan to ship internationally later, this section can be updated.)
Orders are usually processed within 1–3 business days after confirmation.
Custom or made-to-order jewellery may require additional processing time, which will be communicated to you in advance.
Delivery typically takes 3–7 business days, depending on your location and courier partner.
Remote or rural areas may take slightly longer.
Shipping charges (if any) will be clearly displayed at checkout before you complete your purchase.
Any ongoing free shipping offers will be mentioned on the website or product page.
Once your order is shipped:
You will receive a tracking number via SMS or email.
You can use this tracking number to monitor your shipment until delivery.
All jewellery is packed in tamper-proof and secure packaging to ensure safety and authenticity upon delivery.
While we strive to deliver on time, delays may occur due to:
Courier partner issues
Weather conditions
Festivals, strikes, or unforeseen events
Vijay Jewellers is not responsible for delays caused by the delivery service, but we will assist you in tracking your order.
Please ensure your shipping address and contact details are correct.
If an order is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.
For any shipping-related questions or assistance, please contact us through our Contact Us page or customer support channel.